Shipping policy
Shipping Policy
At A Peace of Mind Baby™, we know how special every order is. Whether you’re preparing to welcome your own little one or sending a thoughtful gift, we’re committed to providing a smooth and reliable shopping experience.
Every order is carefully inspected, thoughtfully packaged, and shipped with care because your family’s peace of mind is our priority.
Order Processing
Orders are typically processed within 1–2 business days (Monday through Friday, excluding weekends and public holidays).
Orders placed after business hours, on weekends, or on holidays will begin processing on the next business day.
During product launches, sales, or holiday periods, processing times may be slightly longer. If there is a significant delay, we will notify you by email.
Shipping Times
Once your order has been processed, estimated delivery times are:
Standard Shipping
3–7 Business Days
Expedited Shipping (when available)
2–3 Business Days
Delivery estimates begin after your order has been processed and are provided by the shipping carrier. While we strive to meet these delivery windows, shipping times cannot be guaranteed.
Orders are shipped through trusted carriers such as USPS, UPS, or FedEx based on your destination and selected shipping method.
Free Shipping
We proudly offer FREE Standard Shipping on all U.S. orders of $50 or more (before taxes and discounts).
Orders below the free shipping threshold will have shipping charges calculated during checkout.
From time to time, additional free shipping promotions may be offered.
Updating Your Shipping or Billing Information
If you need to update your order information, please contact us as soon as possible at hello@apeaceofmindbaby.com.
We’ll do our best to accommodate your request before your order is processed.
Once an order has entered fulfillment or has shipped, we are unable to make changes.
Shipping Address
Please carefully review your shipping address before placing your order.
A Peace of Mind Baby™ is not responsible for packages delayed, misdelivered, or lost due to incorrect or incomplete shipping information provided during checkout.
If a package is returned to us because of an incorrect address, additional shipping charges may apply to resend the order.
Billing Address
Your billing address must match the address associated with your payment method.
If there is an issue verifying your payment information, your order may be delayed while we contact you for verification.
Order Cancellations
We understand that plans can change.
If you wish to cancel your order, please contact us immediately.
Orders may only be canceled before they begin processing.
Once an order has been processed or shipped, it cannot be canceled.
If your order has already shipped, please refer to our Return & Refund Policy for available options.
Gift Orders
Our products make thoughtful gifts for growing families.
If you’re sending your order directly to a loved one, we’ll ensure that no pricing information is included inside the package.
Every order is beautifully packaged and ready to delight its recipient.
Gift Cards
A Peace of Mind Baby™ Gift Cards are the perfect way to celebrate new parents.
Gift Cards:
Are delivered electronically by email.
Never expire unless required by law.
May be used toward any eligible purchase on our website.
Are non-refundable and cannot be redeemed for cash, except where required by law.
Gift Cards cannot be replaced if lost or sent to an incorrect email address provided during purchase.
Gift Messages & Receipts
If you choose to include a gift message, we’ll print your personalized note and include it with your order.
Gift orders do not include pricing or payment information, allowing your recipient to enjoy a seamless gifting experience.
Please note that we reserve the right to edit or omit messages containing inappropriate or offensive language.
Order Tracking
Once your order ships, you’ll receive a shipping confirmation email with tracking information.
Tracking updates are provided directly by the shipping carrier.
If you haven’t received your tracking email within three business days of placing your order, please contact us and we’ll be happy to assist.
Lost, Stolen, or Delayed Packages
Once a package has been accepted by the shipping carrier, delivery is under the carrier’s control.
If your tracking information indicates your package has been delivered but you cannot locate it, we recommend:
- Checking around your delivery location.
- Asking household members or neighbors.
- Contacting the shipping carrier directly.
If you still need assistance, please contact us and we’ll do our best to help.
Damaged Orders
We carefully inspect every order before shipment.
If your package arrives damaged, please contact us within 48 hours of delivery.
Please include:
- Your order number
- Photos of the damaged item(s)
- Photos of the shipping box and packaging
We’ll review your claim promptly and work with you toward a fair resolution.
Shipping Delays
Occasionally, weather conditions, natural disasters, holidays, or carrier delays may impact delivery times.
While these situations are outside our control, we’ll always do our best to keep you informed and support you throughout the process.
International Shipping
At this time, A Peace of Mind Baby™ ships within the United States only.
We look forward to expanding our shipping destinations in the future.
Need Assistance?
If you have any questions about your order, our Customer Care team is here to help.
Email: hello@apeaceofmindbaby.com
We aim to respond to all inquiries within one business day.
Thank you for choosing A Peace of Mind Baby™. We’re honored to be part of your family’s journey and appreciate the trust you’ve placed in us.
